Published Research Reports
Updated Guide to Commonly Used U.S. National and International Records Management Standards and Best Practices (2017)
A study by Virginia Jones, CRM, FAI (2010) [Funded by the Greater Washington DC ARMA Chapter] Updated by Mary Margaret Fletcher, University of Pittsburgh (2012) [Funded by the Foundation] Updated by Virginia Jones, CRM, FAI (2017) [Funded by the Foundation] Abstract...
Information Governance and Public Engagement: How U.S. Federal Department Policies are Addressing Social Media Records (2016)
A study by Chad Doran, PhD, CRM Funded by the Foundation. Abstract Social media technologies serve important functions in support of government services in areas such as education, public relations, health and safety, and internal and external communication networks....
Social Media Systems Records and Information Governance Challenges (2015)
A study by John Phillips, CRM, FAI Funded by the Foundation Abstract Various types of social media are routinely used daily for business as well as personal, casual communication by hundreds of millions of people. By examining four major social media networking...
Implementing Litigation Readiness (2012)
A study by John T. Phillips, CRM, FAI, CDIA+ Funded by the Foundation Abstract A major benefit of RIM programs is to reduce risks that accompany poorly organized and inconsistently retained records before, during, and after litigation. In order to assure that their...