Social Media Systems Records and Information Governance Challenges: Information Governance and Public Engagement: How U.S. Federal Department Policies are Addressing Social Media Records
A study by John Phillips, CRM, FAI Funded by the Foundation.
Various types of social media are now routinely used daily for business as well as personal, casual communication by hundreds of millions of people. By examining four major social media networking systems (Facebook, Twitter, LinkedIn, YouTube) currently in use, this paper addresses an historical perspective of them as well as functionality, privacy, records capture, archiving and information governance issues and challenges. An extensive bibliography for additional information and future reference is provided.
Click format identifier to download: PDF